Shipping policy

Shipping Policy

Thank you for shopping with us. Below are the details of our shipping process.

1. Order Processing Time

• Orders are processed within 1–3 business days
• Orders are not processed on Sundays or public holidays
• You will receive a confirmation once your order is shipped

2. Shipping Time

• Standard delivery time: 3–7 business days
• Delivery time may vary depending on your location

3. Shipping Charges

• Shipping charges are calculated at checkout
• Free shipping may be offered on selected products or promotions

4. Order Tracking

• Once your order is shipped, you will receive a tracking number
• You can track your order through the courier service

5. Delays

• Delays may occur due to weather, courier issues, or high demand
• We are not responsible for delays caused by shipping carriers

6. Incorrect Address

• Please ensure your shipping address is correct
• We are not responsible for orders delivered to incorrect addresses provided by the customer

7. Failed Delivery / Reattempts

• If delivery fails, the courier may attempt redelivery
• If the order is returned to us, additional shipping charges may apply

8. Damaged or Lost Packages

• If your order is damaged or lost in transit, contact us immediately
• We will assist you in resolving the issue

9. Contact Us
For any shipping-related questions, contact us at:
📧 trusticartstore@gmail.com